FAQ's
1. Do you ship to USA or internationally?
Ans: At this time we do not. We only ship within Canada.
2. Do you ship to a PO number?
Ans: No we do not. We only ship to a valid shipping address.
3. What is your shipping method?
Ans: We make all our shipments through Canada Post. There are three options for you to choose from.
a) Canada Post Expedited Parcel ; From 1 to 7 business days depending on location
b) Canada Post Xpresspost; From 1 to 3 business days depending on location
c) Canada Post Priority; From 1 to 2 business days depending on location
4. What are your payment methods?
Ans: We accept payments via major credit cards or via PayPal.
5. Can I return my purchase if I change my mind?
Ans: Yes you can. The item must be unused and in the same condition that you received it. It must also be in the original packaging. You can go through our return policy
6. I am interested in being a wholesaler. Do you provide this service?
Ans: Yes we do. We will be proud to work with you on this. Please go through our details.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.